Frequently Asked Questions for Registered Assessors and RTOs
Can I email a worker Verisafe VOC so the contracting company administrator can upload it to MyPass?
Why can’t I see the worker in MyPass?
If you are unable to see a worker, contact the contracting company and request that their resource pool be shared with your RTO.
Why can’t I see the worker in Mypass, now the resource pool has been shared?
Who has access to workers passports in MyPass?
The contracting company will need to share their resource pool with both the Member Company and the RTO that is engaged to provide Verisafe VOC assessments. Only organisations the contracting company choose to share their workers with will have access to their workforce Verisafe VOC records. For more information on sharing resource pools in MyPass, visit the MyPass help pages on their website.
Can we issue our own certificate for a completed Verisafe VOC?
Can we use our own assessors to undertake Verisafe VOC?
Verisafe VOC must be undertaken by a Verisafe registered assessor. One of the validation checks when uploaded is that the VOC must be completed by a registered Verisafe assessor. For your assessor apply to be registered, download the Assessor Application form and submit to firstname.lastname@example.org